The university's site license for EndNote includes free training and free technical support for all users, all through the EndNote website. There are video tutorials on this website, and a toll-free number for getting one-on-one help. Toll-free tech support: 800-336-447.
If you prefer a class format, webinars offered are provided by an experienced EndNote trainer and all you need is a computer and telephone to attend. You can sign up for a webinar on the same EndNote website.