Document Delivery is directed to all faculty, staff and graduate students engaged in intensive research as a part of their academic career. This service is designed to make traditional library materials more accessible using current technologies. With document delivery, articles in journals and chapters in books from our collection can be requested. These items will be copied digitally and delivered via the web for fast and convenient viewing from any computer with internet access.

Eligibility

All UAF faculty, staff and students are eligible for document delivery services. You must have a Polar Express card or library ID card and have no overdue items, fines, or other blocks. We do not limit the number of items a person may request and make every effort to process requests as quickly as possible, but we may process large batches of requests in smaller amounts over several days if necessary during busy times.

Turn Around

Document Delivery offers very fast turn around time. Even at our busiest times we are usually able to have documents delivered within 2 to 4 days. Availability notices are sent via email, so please make sure that we have the correct email address information.
You are responsible for checking your email account for ILL notices. We prefer to use email for our notices as we can be sure that the intended recipient actually gets the message. If we have to notify you by phone, you are responsible for whatever party may answer the phone and may or may not relay the message to you. If you're having trouble with your email, let us know.

Accessing Electronic Documents

Electronic documents are viewed by logging onto your ILLiad account and clicking on the button "View/Download Electronically Received Articles. " Documents are viewed on the internet not sent as e-mail attachments.
The computer you are using must have Adobe Acrobat Reader Installed. We suggest having the latest version of Acrobat Reader installed to assure compatibility. The current version is available for free at the Adobe web site.