Journal/Database Troubleshooting Form

Having difficulty accessing our journals/databases? Please complete the following form and we'll get back to you ASAP.

Your first and last name.

An email address where we can contact you.

The name of the journal or database you're trying to access.

Are you having difficulty while On or Off campus?

Tell us your IP address. In your browser, go to http://whatismyip.com. Copy and paste this numeric address into the form.

A brief description of the problem. If applicable, cut and past any error messages.

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Information Services, Elmer E. Rasmuson Library
310 Tanana Loop, PO Box 756808 
Fairbanks, Alaska USA 99775-6800
Phone: (907) 474-7482 Email: fyref@uaf.edu